LEADERSHIP
Proficio LLC delivers hands-on, collaborative leadership mentoring, coaching, and development for owners and their leadership teams. At Proficio LLC we bring large company solutions and experience and convert these strategies and actions into a strategy set which is executable for sub-$50M revenue businesses and their associated size of employees.
Leadership coaching, mentoring, and development to business owners and their leadership teams takes time, collaboration, and ideation. Leadership coaching, mentoring, and development takes-on different forms and formats based on the two previously noted internal customers. Proficio LLC provides hands-on, targeted one-on-one and group leadership development resulting in maximizing business growth, sustainability, and ultimately enterprise value. These three areas are:
Leadership Skills Development
Building strong leadership habits in the owner while developing leadership capacity within the team. Often smaller businesses in the Proficio definition have leadership team members elevated internally; however, they lack the training and breadth of experience to effectively deploy leadership skills.
Change Management & Adaptability
Coaching the owner and leadership team to embrace change and drive innovation. A growth mindset is introduced by Proficio LLC, and leadership learns to thrive in an environment of “not yet” as opposed to good/bad or pass/fail. There is a continuous journey towards driving the business forward with a leadership team navigates adversity effectively.
Strategic Vision and Decision-Making
For the Owner:
Help the owner develop a clear long-term vision for the business that aligns with personal and family goals, as well as market opportunities. Many small business owners are deeply involved in day-to-day operations, which can cloud strategic thinking. Coaching the owner to step back and focus on high-level goals and direction, while empowering others to manage day-to-day tasks, can lead to better decision-making and long-term planning.
For the Leadership Team:
Train the leadership team to align their decisions with the company’s strategic objectives. This involves improving their ability to assess opportunities, make data-driven decisions, and think critically about market shifts and internal capabilities. Encourage collaboration within the team to ensure that decisions are consistent with the overall vision set by the owner.
Leadership Skills Development
Decision Making, Prioritization & Delegation
For the Owner
Small business owners often struggle with delegation, as they tend to be hands-on and closely connected to every aspect of the business. Coaching the owner on effective delegation and trust-building within the team is key to scaling the business. This can involve creating accountability structures, defining roles more clearly, and allowing the leadership team to take ownership of their areas of responsibility.
For the Leadership Team:
Focus on developing leadership skills such as decision-making, prioritization, and delegation. Leadership teams of smaller businesses often lack the experience and potentially education where such skills could be learned and honed. Additionally, other foundational skills often need refreshed and actively practice ed such as: communication, conflict resolution, and team management. Each member of the leadership team should be mentored to lead their respective departments effectively, encouraging them to empower their own teams. Building a culture of open communication and shared leadership responsibilities is critical to fostering a sense of ownership and accountability across the company.
Change Management and Adaptability - Pivot
For the Owner:
In small businesses, owners are often resistant to change, especially when long-standing processes or family traditions are involved. Coaching should focus on helping the owner become more adaptable and comfortable with risk, innovation, and shifting market conditions. Encouraging a mindset of continuous learning and openness to feedback will prepare them to handle change proactively rather than reactively.
For the Leadership Team
Equip the leadership team with tools for managing organizational change effectively. This includes training on how to communicate change, manage team morale, and ensure smooth transitions during periods of growth, restructuring, or shifts in the business model. Helping the team embrace a culture of innovation and continuous improvement will position the business to stay competitive in evolving markets.